Sandbox Testing for Your Chat AI Agent

You can create a sandbox environment to test your chat AI Agent before deploying it live. This helps ensure everything is working smoothly and gives you space to experiment without affecting real users.

Step 1: Go to the Install Tab

  1. Go to the Training Center

  2. Select the AI Agent

    If you have multiple AI Agents, select the chat AI agent you want to release to production

  3. Open Configurations

    Click Configurations on the top right side of the screen

  4. Go to the Install Tab

    In the Configurations window, switch to the Install tab

Step 2: Copy the Installation Code

  1. You’ll see an HTML and JavaScript code snippet

  2. Click Copy code next to each block

  3. Paste the HTML snippet before the closing <body /> tag on any page where you want to embed Quack Chat

💡 Pro Tip: For sandbox testing, use a staging URL or local development server to embed the code—this keeps your test separate from production traffic.

Step 3: Open Your Sandbox Page

Once the code is embedded:

  1. Load the page in your browser

  2. You’ll see the Quack Chat agent appear and become interactive

  3. You can now test its appearance and interactions in a safe environment

When to Use a Sandbox

  • Testing new chat designs or behavior

  • Training teammates on how to use the chat features