Block-Based Copilot - Maximum Flexibility, Full Control

Quack’s Copilot is built modularly, based on composable blocks. Now, you can assemble your own Copilot in a way that fits your workflows, teams, and unique needs.

Blocks from a Shared Knowledge Bank

• We provide a rich library of blocks, including ready-to-use templates for different types of customer interactions.

• Each block can be enabled, disabled, or reordered according to your preferences.

• In the future, it will be possible to perform fine-tuning for each block individually, adapting answers to the business’s tone and content.

Control Over Knowledge Sources

• You can define which data sources Quack uses for each block.

• The Copilot can be connected to various types of content - help centers, tickets, CRMs, internal docs, and more, depending on the use case.

A Copilot That Can Answer Anything

• Agents can be given the ability to ask Quack any question, not limited to predefined structures.

• Answers will come from the selected sources, with clear explanations and transparency.

Let’s get started!

Contact us at support@quack.ai to explore how Copilot can work best for your team.