Overview

AI Agent Coach lets Quack admins train their AI Agents more easily and effectively. With this feature, you can get deeper insights into why Quack responds a certain way, give direct feedback, and even help Quack resolve contradictions in knowledge. AI Agent Coach also enables Quack to ask follow-up questions, so you can refine its performance on the spot.

How to Use AI Agent Coach

• Preview in Chat:
  Click "Preview in Chat" to see how Quack would respond with your proposed change before actually applying it. This helps you test adjustments safely.

• Save Changes:
  Click "Save Changes" to apply your suggested improvements. Your AI Agent will immediately use the updated information.

  

Use Cases

• Improvement:
  Guide Quack on how to make its answers clearer or more helpful.

• Troubleshooting:
  Examples:
  Why didn’t you use the X skill?
Which part of the policy needs to be more specific to improve this workflow?

Limitations

• Does not delete instructions.

• Does not change configurations such as tone of voice or strictness.

• Does not affect global instructions.

• Does not modify topic descriptions.